Fechar FAQ

perguntas frequentes

perguntas frequentes

Como realizar uma troca?

Placing an order on our fashion retail website is easy! Simply browse through our collection, select the items you love, choose your preferred size and color, and click on the "Add to Cart" button. Once you have finished shopping, proceed to the checkout page, provide your shipping and payment information, and confirm your order. Voila! Your order will be on its way to you soon.

Como realizar uma devolução?

We accept various payment methods to provide convenience to our customers. You can securely pay for your order using major credit cards like Visa, Mastercard, and American Express. We also accept payments through PayPal for added flexibility. Please note that we do not accept cash on delivery or personal checks at the moment.

Posso trocar meu pedido da loja online em uma loja física?

We understand the excitement of awaiting your fashion finds, so we offer order tracking to keep you informed. Once your order is shipped, we will send you a confirmation email containing a tracking number and a link to the courier's website. You can click on the link or visit the courier's website directly and enter the tracking number to check the status and whereabouts of your package.


Como sei que meu produto é original?

Absolutely! We want you to be completely satisfied with your purchase. If you change your mind about an item, we offer a hassle-free return and exchange policy. You can initiate a return within 30 days of receiving your order. The item should be in its original condition, unworn, and with all tags attached. Simply contact our customer support team with your order details, and they will guide you through the return or exchange process.

Quais são as formas de pagamento?

Yes, we offer international shipping to many countries around the world. During the checkout process, you can select your country from the list of available destinations. Please note that international shipping fees may apply, and additional customs duties or taxes may be charged by your country's customs authorities. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Our Partners

Take a look at our Partner Agencies

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